We are proud to use
exclusively for shipping our
products around the world!
SHIPPING INFO
PochesMarket.com offers Overnight Fed Ex delivery from Breaux Bridge, Louisiana to the
Contiguous United States, Alaska, and Hawaii.
We strongly recommend you send your package to a business address to insure delivery. Sending your package to a commercial address will also guarantee a speedy arrival.
We
require that someone be at his or her home or office to receive and sign for
shipment.
If someone is not there to receive the package causing it to
not be delivered on time, we will not refund the cost of the product or the
shipping charge.
10 pound minimum on all orders.
Sorry, No C.O.D. orders
accepted. We ship Monday
thru Thursday only. Orders placed on Friday, Saturday, or Sunday will be shipped
on Monday for delivery on Tuesday. No Saturday or Sunday deliveries allowed. All
orders placed after 12:00 P.M. Central Standard time will be shipped the
following shipping day.
All packages are shipped
Federal Express Overnight unless otherwise indicated.
All products are shipped
Frozen and packed in a special insulated box to ensure the freshness upon their
arrival.
If you have questions regarding our shipping methods or policy, please email us at
Webmaster: . We’ll get back to you within 24 hours.
SHIPPING RATES
There are no hidden shipping costs, all prices include
shipping. There is a $5.00 handling fee for all orders in the Contiguous United
States.
Orders to Alaska and Hawaii incur a $15.00 handling fee.
PERISHABLE FOODS
When ordering fresh foods, your total perishable order must be a minimum of
10 pounds (any combination of fresh foods). We use plenty of ice and a insulated
box - a packaging combination that will insure your products arrive frozen and in excellent condition.
We encourage perishable orders to be delivered to a business or commercial address.
PochesMarket.com is not responsible or liable for deliveries where the customer is not available to receive the order. All perishable orders are final.
If someone is not there to receive the package causing it to not be delivered on
time, we will not refund the cost of the product or the shipping charge.
EMAIL NOTIFICATION
After you shop and checkout, you will receive an email notification stating that your order is
"Being Processed". We will then proceed to pick and pack your order for shipment.
After your order has been shipped, you will receive an email notification stating that your order is
"Shipped". Be ready for your order to arrive within 24 hours of this
email notification.
You can check the status of your order at any time by checking the Order
Status Page
TRACKING YOUR ORDER
You can check the status of your order at any time by checking
the Order
Status Page
INTERNATIONAL ORDERS
At this time, our shopping cart does not accept International orders.
We ship to the Contiguous United States, Alaska and Hawaii Only.
BACK-ORDERS
Poche'sMarket.com Manufactures their own products therefore
Backordered items are rare and temporary.
All product ordering pages have a live product status indicator.
If the indicator says  Back
Ordered that particular item is currently on backorder.
If any item in your order is backordered your entire
order will be held until we can ship the entire order. All orders with
currently backordered items in them are usually filled and shipped within 3-4 business
days. You will receive an email confirmation the day your entire order is
shipped.
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